Whether you are setting up your health care practice or advancing your assessment and clinical skills it is very important to understand that your work with a client starts with your very first contact with this person –either on the telephone, by email or in person in your clinic. Join the First Line team for a couple of days as we provide you with tips on how to manage your health care practice.
Among the topics to be addressed are:
- Making personal introductions, defining your health care practice and discussing your privacy policy and billing and scheduling policies;
- Maintaining and storing accurate, confidential client records;
- Communicating with other health care professionals about your client records;
- Understanding your professional liability insurance and how to manage any complaints made against you;
- Reviewing professional etiquette in homes and in the clinic with your clients and co-workers;
- Marketing your skills to your clients and a broad range of referral sources;
- Responding to job ads, sharpening interview skills and reviewing the important follow up letter; and
- Discussing the importance of salary negotiations and deciding how to set your hourly rate.
Business Management for Health Care Professionals is currently available as a correspondence course.
Following the receipt of your registration by First Line, course notes will be emailed to you. Once you have completed the course, email us and ask for a copy of our course quiz. When we receive your completed quiz, we will send you a certificate of course completion.